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Service mission, values and parameters

Mission

The Student Counselling Service aims to provide an accessible, high quality counselling service that is responsive to the changing needs of the student population. The service has a key role in addressing, improving and promoting student mental health and emotional well-being.
 
The primary task of the Student Counselling Service is to enable students to become more effective in their lives within and outside the institution. The service supports students in identifying and overcoming barriers to achieving their potential, promoting the development of self-awareness and a range of life skills, to empower clients to make informed choices in their academic, personal and social lives. This task is carried out through the provision of a range of interventions including therapeutic work for individuals and groups, workshops, provision of self-help resources and working with clients to identify additional or alternative sources of support, from both within the university and in the local community. This directly supports the mission of the university: to develop individuals who are confident, self-reliant and effective citizens/employees.
 
In addition to working with students, the Student Counselling Service also provides a consultative/advisory service to members of staff to enable them to maximise their effectiveness in working with students. This may be offered on an individual basis or through provision of training. A further role of the service is to assist the university in identifying, anticipating and providing conditions that will facilitate the well-being and success of students.
 

​Values and Principles

Plymouth University has Organisational Membership of BACP and as such, all staff within the service are required to adhere to the BACP Ethical framework for Good Practice.
 
As stated in the BACP Ethical framework for good practice, fundamental values of counselling and psychotherapy include a commitment to:
  • Respecting human rights and dignity
  • Ensuring the integrity of practitioner-client relationships
  • Enhancing the quality of professional knowledge and its application
  • Alleviating personal distress and suffering
  • Fostering a sense of self that is meaningful to the person(s) concerned
  • Increasing personal effectiveness
  • Enhancing the quality of relationships between people
  • Appreciating the variety of human experience and culture
  • Striving for the fair and adequate provision of counselling and psychotherapy services

 

 

Service Parameters

The Student Counselling Service is available free of charge to all undergraduate and taught postgraduate students of Plymouth University, excluding those from partner colleges with their own counselling provision. The Student Counselling Service will only work with those students who access the service on a voluntary basis.
 
The concerns of clients presenting for counselling within a diverse student population reflect the range of problems found in society as a whole. The Student Counselling Service works collaboratively with, and does not seek to replicate the work of other internal and external services. Following an initial consultation, where the range of options available, including time-limited counselling*, CBT or groups, is assessed to be inappropriate or insufficient, the service will assist the student in identifying alternative support, through signposting and referral to other services.
 
The service can support students with severe and enduring mental health issues and diagnosis of mental illness, in itself, is not a barrier to accessing the service. The decision to offer counselling will always be based on the student’s capacity for psychological engagement. If, however, students have established support from secondary services, it is rarely appropriate for the Student Counselling Service to become involved, except as a point of liaison with other services in the University.
 
The Student Counselling Service operates on an appointment-only basis and is not an emergency service.
 
*Counselling from a range of theoretical approaches is offered, including Psychodynamic, Person-Centred, Narrative, Mindfulness, CBT, Gestalt and Integrative. For further details of each approach, go to www.bacp.co.uk.​

Ethical principles of counselling and psychotherapy

  • Fidelity: honouring the trust placed in the practitioner
  • Autonomy: respect for the client’s right to be self-governing
  • Beneficence: a commitment to promoting the client’s well-being
  • Non-maleficence: a commitment to avoiding harm to the client
  • Justice: the fair and impartial treatment of all clients and the provision of adequate services
  • Self-respect: fostering the practitioner’s self-knowledge and care for self